Terms & Condition
Tillett Agency
Effective Date: Jan 1st, 2026
SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Tillett Agency through our website at https://tillettagency.com/, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call (253) 453-8373 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: Participants must be 18+ years old.
8. Privacy Policy: Refer to our Privacy Policy for privacy-related inquiries.
We comply with all applicable laws, including TCPA and CTIA guidelines.
General Terms
This website (the "Site") is owned by Tillett Agency ("COMPANY," "we," or "us"). By using the Site, you agree to these Terms of Service, our Privacy Policy, and any additional terms that may apply.
Accessing the Site constitutes your agreement to these Terms. We reserve the right to update Terms and post revisions on the website. Continued use implies acceptance.
Intellectual Property Rights
Limited License to You:
The Site and materials are property of Tillett Agency and/or affiliates. Use is limited to personal, non-commercial purposes.
You may not:
Copy, reproduce, republish, upload, post, transmit, translate, sell, or distribute materials without explicit permission.
You may download or print one copy of individual pages for personal use, keeping copyright notices intact.
License to Us
By submitting any material (comments, blog entries, social media posts, photos, videos), you grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, distribute, and publicly display it.
Disclaimers
Links to third-party sites do not imply endorsement.
All products and services are provided "as is" without warranties.
You agree to indemnify Tillett Agency and affiliates for claims or liabilities arising from your breach of these Terms.
Online Commerce
Some Site sections may allow purchases from third-party vendors. Tillett Agency is not responsible for quality, accuracy, or reliability. Transactions with third parties are solely between you and the vendor.
Registration & Passwords
Certain features require registration. Provide accurate info and maintain account confidentiality. Report unauthorized access immediately.
Termination
We may terminate or suspend access without notice for violations or inappropriate conduct. Upon termination, you must cease all use.
Governing Law
Terms are governed by the laws of the state where Tillett Agency operates. Disputes resolved through binding arbitration.
Changes to Terms of Service
We may update Terms periodically. Latest version always on our website with effective date.
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Tillett Agency
By using our website and services, you consent to these Terms of Service.